Plusnet Webmail Login




PlusNet Webmail is only one of the many email options that are available from broadband service providers across the UK, but it is one of the faster-growing options even though they are a “sibling” of BT. You can send and receive mails from any connection by enabling your PlusNet SMTP. Simple Mail Transfer Protocol is a way to transfer e-mails from one mail server to another. Usually SMTP is used together with POP3 or IMAP. Before you can use SMTP delivery you need to change your PlusNet mail settings.

The PlusNet email comes in combination with the PlusNet broadband connection. The up to 6TB email storage space for PlusNet webmail is very attractive from a user perspective and means that you can archive years worth of emails if you so desire. This is fantastic, especially when you consider that attachments can each be up to 500MB each, especially if someone is sending you a video to review.

The inexpensive broadband options available from PlusNet are backed up by what users call superior customer service and great speeds with unlimited broadband available that also includes perks such as free weekend calls within the UK, free UK-based customer support, and McAfee Internet security that goes along with the PlusNet webmail login. One concern that customers cite is that you cannot bundle all of your services along with your PlusNet webmail login, as there is no television feature yet available although Plus Net Internet does offer telephone services.

When you are considering an Internet Service Provider (ISP) or email client such as PlusNet webmail, there are certain factors to think about such as security. The email client that you choose should be able to handle encryptions and sensitive information and keep cybercriminals from camping out in your PlusNet webmail login inbox. Phishing filters and image blocks can help you stay safe whether you are using your Plus Net broadband service or just your email. Email composition tools are also important when you are considering which email provider to choose, and the IronPort Secure Email Appliance used by PlusNet webmail keeps your inbox virus free using the PlusNet IMAP server or PlusNet SMTP servers. This means that harmful information will never reach your inbox to be delivered.



  • Plusnet Webmail FAQ’s

    Plusnet Outlook Settings for Windows

    Follow these instructions to set up your Plusnet or hosted domain email address.

    1. If this is the first time you’ve opened Outlook 2010, the Welcome to Outlook 2010 Startup window will appear automatically. Click Next twice and continue to step 2.

      Otherwise click the File tab, make sure Info is selected from the left menu and click Add Account.

    2. Select Manually configure server settings or additional server types and click Next.
    3. Select Internet E-mail and click Next.
    4. Fill in your account details (see below the screenshot if you need help with this).

      Plusnet Outlook settings for Windows

      • Your Name: Enter your name (or the name you’d like people to see when you send them email)
      • E-mail Address: Enter the address you’re setting up, this could be a Plusnet address (yourname@username.plus.com) or a hosted domain address (yourname@yourdomain.co.uk)
      • Account Type: Select either POP3 or IMAP from the dropdown list (I don’t know what to choose)
      • Incoming mail server: For POP3, this is mail.plus.net, for IMAP this is imap.plus.net
      • Outgoing mail server (SMTP): relay.plus.net
      • User name & Password: Use the username and password for this email address (I don’t know what these are)

      Click Next when you’ve finished entering these details.

    5. Outlook will now test the settings you’ve entered. Click Close when it’s finished.
      • If the test is successful, that’s all you need to do, click Finish
      • If the test fails you’ll be taken back to the Internet E-mail Settings screen (step 4) to fix the problem
    6. Click the Send/Receive button (it’s at the top left side of the Outlook 2010 window as shown in the image below) and your email will be downloaded to your Inbox.

      Plusnet Outlook Email

    That’s all you need to do. If you have any questions about your email service or you experience any problems, please see the Related Articles at the bottom of the page.

    Plusnet Email Setup for Apple

    In this guide we’ll show you how to set up a new email account on Mac Mail version 5.1 (Included with Mac OS X 10.7).

    You can use these instructions to set up email for your Plusnet email address or email for a domain hosted on your account.

    1. If this is the first time you’ve opened Mail, the Welcome to Mail window will appear automatically (continue to step 2).

      Otherwise, go to File on the Mac Mail menu bar and select Add Account…

    2. Fill in your Full NameEmail Address and Password. If you need help with these, there’s more detail underneath the screenshot.

      Plusnet email settings Apple

      • Full name: Enter your name (or the name you’d like people to see when you send them email)
      • Email Address: Enter the address you’re setting up, this could be a Plusnet address (yourname@username.plus.com) or a hosted domain address (yourname@yourdomain.co.uk)
      • Password: Enter the password for your email address (I don’t know what this is)

      Press Continue to go to the next step.

    3. Now fill in the Incoming Mail Server details. If you need help with these, there’s more detail underneath the screenshot.

      Plusnet Incoming Mail settings for Apple

      • Account Type: Select either POP or IMAP from the dropdown list (I don’t know what to choose)
      • Description: Enter a useful description of the email address you’re setting up (e.g. Mums email). You can put whatever you want here
      • Incoming mail server: For POP, this is mail.plus.net, for IMAP this is imap.plus.net
      • User Name & Password: Enter the username and password for the email address you’re setting up (I don’t know what these are)

      When you’ve finished entering these details, click Continue.

    4. Make sure Use Secure Sockets Layer (SSL) is untickedAuthentication is set to Password and click Continue.
    5. Now fill in the Outgoing Mail Server details. If you need help with these, there’s more detail underneath the screenshot.

      Plusnet outgoing mail settings Apple

      • Description: Enter a useful description for the server (e.g. Plusnet relay). You can put whatever you like here
      • Outgoing Mail Server: relay.plus.net

      If you want to use authentication when sending mail (you don’t have to), tick Use Authentication and enter your Account Username and password.

      When you’ve done this click Continue.

    6. You may see a warning screen like the one below, click Continue.
    7. You’ll see a summary of the details you’ve just entered.

      To finish, make sure that Take account online is ticked and click Create.

    8. That’s all you need to do. Click Get Mail and your email will be downloaded to your Inbox.

    Plusnet Webmail Settings on Blackberry

    Setting up your email

    1. Log in to your providers BIS portal (see the links above if you’re not sure how to get there).

      If this is the first time you’ve set up an email account on your Blackberry, the Set Up Email screen will appear automatically (continue to step 2).

      Otherwise, click Set Up Another Email Account.

    Plusnet Email setup Blackberry

    2. Select Add an existing email account and fill in your email details (see below the screenshot if you need help with this).

    Plusnet Email settings on Blackberry

    • Email address Enter the address you’re setting up, this could be a Plusnet address (yourname@username.plus.com) or a hosted domain address (yourname@yourdomain.co.uk)
    • Password Enter the password for the email address you’re setting up (I don’t know what this is)When you’ve done this, click Next.

    3. After a few moments you’ll see an error message stating that more details are required to set up this email.

    • Click provide additional settings.

    Blackberry Email settings Plusnet

    4. Fill in your account details (see below the screenshot if you need help with this).

    Plusnet Email settings for Blackberry
    Plusnet Email settings for Blackberry
    • Email address & Email password: These should already be filled in as per step 2
    • Email server: For POP, this is mail.plus.net, for IMAP this is imap.plus.net(I don’t know what to use)
    • User name: Enter the email username for the address you’re setting up (I don’t know what this is)

    When you’ve done this, click Next.

    Click Finish. Within a few minutes you should receive a notification on your Blackberry. This will confirm the new email address is ready to use on your phone – and that’s it!

    Plusnet Webmail Settings on Android

    You can use these instructions to set up email for your Plusnet email address or email for a domain hosted on your account.

    1. From your home screen open the app drawer.
    2. Select Email.
    3. Fill in your Email Address and Password.If you’re not sure what to enter, see below the screenshot for help.Plusnet Webmail settings on Android
      • Email Address: Enter the address you’re setting up, this could be a Plusnet address (yourname@username.plus.com) or a hosted domain address (yourname@yourdomain.co.uk)
      • Password: Enter the password for your email address (I don’t know what this is)

      Press Next to continue.

    4. Choose POP3 or IMAP (don’t choose Exchange) it’s up to you which one you want to use, but for devices with limited memory, we recommend IMAP (I don’t know what to choose).
    5. More settings will appear. Some will already be filled in.Enter the Username and IMAP or POP server details and press Next.If you’re not sure what to enter, see below the screenshot for help.

      Plusnet SMTP settings on android

      • Username & Password: Enter the username and password for the email address you’re setting up (I don’t know what these are)
      • IMAP/POP3 Server: For IMAP this is imap.plus.net – for POP, this is mail.plus.net

      When you’re finished, press Next.

    6. Enter the SMTP server and Port.Make sure Require sign-in is ticked – the Username and Password should already be filled in.If you’re not sure what to enter, see below the screenshot for help.

      Plusnet Webmail settings for Android devices

      • SMTP server: smtp.plus.net or relay.plus.net (either will work)
      • Port: 587
      • Username & Password: Enter the username and password for the email address you’re setting up (I don’t know what these are)

      Press Next when you’re done.

    7. Change these settings to match your requirements (if you’re not sure, it’s safe to leave them) and press Next.
    8. Finally, enter a name for your account and outgoing messages and press Next.If you’re not sure what to enter, see below the screenshot for help.Webmail settings Plusnet
      • Give this account a name: Enter a useful description of the email address you’re setting up (e.g. Mum’s email). You can put whatever you want here
      • Your name: Enter your full name (or the name you’d like people to see when you send them email from this account)

      Press Next when you’re done.

    9. That’s all you need to do. Your email should appear on screen and be ready to use within a few minutes.

    Plusnet Webmail Settings on Apple

    In this guide we’ll show you how to set up a new email account on Mail for the iPhone, iPod Touch and iPad

    You can use these instructions to set up email for your Plusnet email address or email for a domain hosted on your account.

    1. From your home screen press Settings.

    Plusnet Settings for Apple

    2. From the setting menu, choose Mail, Contacts, Calendars followed by Add Account…

    Plusnet email settings for Apple

    3. From the Add Account… menu choose Other.

    Plusnet webmail settings for apple

    4. Fill in your Full NameEmail AddressPassword and Description and press Next.

    If you need help with these, there’s more detail underneath the screenshot.

    Plusnet webmail settings for apple 4

    • Full name: Enter your name (or the name you’d like people to see when you send them email)
    • Email Address: Enter the address you’re setting up, this could be a Plusnet address (yourname@username.plus.com) or a hosted domain address (yourname@yourdomain.co.uk)
    • Password: Enter the password for your email address (I don’t know what this is)
    • Description: Enter a useful description of the email address you’re setting up (e.g. Mum’s email). You can put whatever you want here
    • Press Next to continue.

    5. More settings will appear. Some will already be filled in.

    Enter the Incoming and Outgoing Mail Server details and press Next. If you need help with these, there’s more detail underneath the screenshot.

    Plusnet webmail settings Iphone

    • IMAP/POP This will default to IMAP – it’s up to you which one you want to use (I don’t know what to choose)
    • Incoming Mail Server settings

      • Host Name: For IMAP this is imap.plus.net – for POP, this is mail.plus.net
      • User Name & Password: Enter the username and password for the email address you’re setting up (I don’t know what these are)

      Outgoing Mail Server settings

      • Host Name: relay.plus.net
      • User Name & Password: These are optional, but if you want to send mail while on the move (e.g. while connected to mobile or wireless networks), we recommend filling these in.Enter the username and password for the email address you’re setting up (I don’t know what these are)

      When you’re finished, press Next.

      6. If the box shown below appears, press Yes (you may need to do this twice).

    7. After a minute or two, your email address will be set up and ready to use.

    If you chose IMAP when setting up you’ll be able to choose whether you want to use Notes (if you chose POP you’ll be taken back to the settings screen from step 2). Press Save when you’re done.

    8. That’s all you need to do. To start checking your email, go back to your home screen and press Mail.

  • Plusnet Webmail login Settings

    Plusnet Outlook Settings for Windows

    Follow these instructions to set up your Plusnet or hosted domain email address.

    1. If this is the first time you’ve opened Outlook 2010, the Welcome to Outlook 2010 Startup window will appear automatically. Click Next twice and continue to step 2.

      Otherwise click the File tab, make sure Info is selected from the left menu and click Add Account.

    2. Select Manually configure server settings or additional server types and click Next.
    3. Select Internet E-mail and click Next.
    4. Fill in your account details (see below the screenshot if you need help with this).

      Plusnet Outlook settings for Windows

      • Your Name: Enter your name (or the name you’d like people to see when you send them email)
      • E-mail Address: Enter the address you’re setting up, this could be a Plusnet address (yourname@username.plus.com) or a hosted domain address (yourname@yourdomain.co.uk)
      • Account Type: Select either POP3 or IMAP from the dropdown list (I don’t know what to choose)
      • Incoming mail server: For POP3, this is mail.plus.net, for IMAP this is imap.plus.net
      • Outgoing mail server (SMTP): relay.plus.net
      • User name & Password: Use the username and password for this email address (I don’t know what these are)

      Click Next when you’ve finished entering these details.

    5. Outlook will now test the settings you’ve entered. Click Close when it’s finished.
      • If the test is successful, that’s all you need to do, click Finish
      • If the test fails you’ll be taken back to the Internet E-mail Settings screen (step 4) to fix the problem
    6. Click the Send/Receive button (it’s at the top left side of the Outlook 2010 window as shown in the image below) and your email will be downloaded to your Inbox.

      Plusnet Outlook Email

    That’s all you need to do. If you have any questions about your email service or you experience any problems, please see the Related Articles at the bottom of the page.

    Plusnet Email Setup for Apple

    In this guide we’ll show you how to set up a new email account on Mac Mail version 5.1 (Included with Mac OS X 10.7).

    You can use these instructions to set up email for your Plusnet email address or email for a domain hosted on your account.

    1. If this is the first time you’ve opened Mail, the Welcome to Mail window will appear automatically (continue to step 2).

      Otherwise, go to File on the Mac Mail menu bar and select Add Account…

    2. Fill in your Full NameEmail Address and Password. If you need help with these, there’s more detail underneath the screenshot.

      Plusnet email settings Apple

      • Full name: Enter your name (or the name you’d like people to see when you send them email)
      • Email Address: Enter the address you’re setting up, this could be a Plusnet address (yourname@username.plus.com) or a hosted domain address (yourname@yourdomain.co.uk)
      • Password: Enter the password for your email address (I don’t know what this is)

      Press Continue to go to the next step.

    3. Now fill in the Incoming Mail Server details. If you need help with these, there’s more detail underneath the screenshot.

      Plusnet Incoming Mail settings for Apple

      • Account Type: Select either POP or IMAP from the dropdown list (I don’t know what to choose)
      • Description: Enter a useful description of the email address you’re setting up (e.g. Mums email). You can put whatever you want here
      • Incoming mail server: For POP, this is mail.plus.net, for IMAP this is imap.plus.net
      • User Name & Password: Enter the username and password for the email address you’re setting up (I don’t know what these are)

      When you’ve finished entering these details, click Continue.

    4. Make sure Use Secure Sockets Layer (SSL) is untickedAuthentication is set to Password and click Continue.
    5. Now fill in the Outgoing Mail Server details. If you need help with these, there’s more detail underneath the screenshot.

      Plusnet outgoing mail settings Apple

      • Description: Enter a useful description for the server (e.g. Plusnet relay). You can put whatever you like here
      • Outgoing Mail Server: relay.plus.net

      If you want to use authentication when sending mail (you don’t have to), tick Use Authentication and enter your Account Username and password.

      When you’ve done this click Continue.

    6. You may see a warning screen like the one below, click Continue.
    7. You’ll see a summary of the details you’ve just entered.

      To finish, make sure that Take account online is ticked and click Create.

    8. That’s all you need to do. Click Get Mail and your email will be downloaded to your Inbox.

    Plusnet Webmail Settings on Blackberry

    Setting up your email

    1. Log in to your providers BIS portal (see the links above if you’re not sure how to get there).

      If this is the first time you’ve set up an email account on your Blackberry, the Set Up Email screen will appear automatically (continue to step 2).

      Otherwise, click Set Up Another Email Account.

    Plusnet Email setup Blackberry

    2. Select Add an existing email account and fill in your email details (see below the screenshot if you need help with this).

    Plusnet Email settings on Blackberry

    • Email address Enter the address you’re setting up, this could be a Plusnet address (yourname@username.plus.com) or a hosted domain address (yourname@yourdomain.co.uk)
    • Password Enter the password for the email address you’re setting up (I don’t know what this is)When you’ve done this, click Next.

    3. After a few moments you’ll see an error message stating that more details are required to set up this email.

    • Click provide additional settings.

    Blackberry Email settings Plusnet

    4. Fill in your account details (see below the screenshot if you need help with this).

    Plusnet Email settings for Blackberry
    Plusnet Email settings for Blackberry
    • Email address & Email password: These should already be filled in as per step 2
    • Email server: For POP, this is mail.plus.net, for IMAP this is imap.plus.net(I don’t know what to use)
    • User name: Enter the email username for the address you’re setting up (I don’t know what this is)

    When you’ve done this, click Next.

    Click Finish. Within a few minutes you should receive a notification on your Blackberry. This will confirm the new email address is ready to use on your phone – and that’s it!

    Plusnet Webmail Settings on Android

    You can use these instructions to set up email for your Plusnet email address or email for a domain hosted on your account.

    1. From your home screen open the app drawer.
    2. Select Email.
    3. Fill in your Email Address and Password.If you’re not sure what to enter, see below the screenshot for help.Plusnet Webmail settings on Android
      • Email Address: Enter the address you’re setting up, this could be a Plusnet address (yourname@username.plus.com) or a hosted domain address (yourname@yourdomain.co.uk)
      • Password: Enter the password for your email address (I don’t know what this is)

      Press Next to continue.

    4. Choose POP3 or IMAP (don’t choose Exchange) it’s up to you which one you want to use, but for devices with limited memory, we recommend IMAP (I don’t know what to choose).
    5. More settings will appear. Some will already be filled in.Enter the Username and IMAP or POP server details and press Next.If you’re not sure what to enter, see below the screenshot for help.

      Plusnet SMTP settings on android

      • Username & Password: Enter the username and password for the email address you’re setting up (I don’t know what these are)
      • IMAP/POP3 Server: For IMAP this is imap.plus.net – for POP, this is mail.plus.net

      When you’re finished, press Next.

    6. Enter the SMTP server and Port.Make sure Require sign-in is ticked – the Username and Password should already be filled in.If you’re not sure what to enter, see below the screenshot for help.

      Plusnet Webmail settings for Android devices

      • SMTP server: smtp.plus.net or relay.plus.net (either will work)
      • Port: 587
      • Username & Password: Enter the username and password for the email address you’re setting up (I don’t know what these are)

      Press Next when you’re done.

    7. Change these settings to match your requirements (if you’re not sure, it’s safe to leave them) and press Next.
    8. Finally, enter a name for your account and outgoing messages and press Next.If you’re not sure what to enter, see below the screenshot for help.Webmail settings Plusnet
      • Give this account a name: Enter a useful description of the email address you’re setting up (e.g. Mum’s email). You can put whatever you want here
      • Your name: Enter your full name (or the name you’d like people to see when you send them email from this account)

      Press Next when you’re done.

    9. That’s all you need to do. Your email should appear on screen and be ready to use within a few minutes.

    Plusnet Webmail Settings on Apple

    In this guide we’ll show you how to set up a new email account on Mail for the iPhone, iPod Touch and iPad

    You can use these instructions to set up email for your Plusnet email address or email for a domain hosted on your account.

    1. From your home screen press Settings.

    Plusnet Settings for Apple

    2. From the setting menu, choose Mail, Contacts, Calendars followed by Add Account…

    Plusnet email settings for Apple

    3. From the Add Account… menu choose Other.

    Plusnet webmail settings for apple

    4. Fill in your Full NameEmail AddressPassword and Description and press Next.

    If you need help with these, there’s more detail underneath the screenshot.

    Plusnet webmail settings for apple 4

    • Full name: Enter your name (or the name you’d like people to see when you send them email)
    • Email Address: Enter the address you’re setting up, this could be a Plusnet address (yourname@username.plus.com) or a hosted domain address (yourname@yourdomain.co.uk)
    • Password: Enter the password for your email address (I don’t know what this is)
    • Description: Enter a useful description of the email address you’re setting up (e.g. Mum’s email). You can put whatever you want here
    • Press Next to continue.

    5. More settings will appear. Some will already be filled in.

    Enter the Incoming and Outgoing Mail Server details and press Next. If you need help with these, there’s more detail underneath the screenshot.

    Plusnet webmail settings Iphone

    • IMAP/POP This will default to IMAP – it’s up to you which one you want to use (I don’t know what to choose)
    • Incoming Mail Server settings

      • Host Name: For IMAP this is imap.plus.net – for POP, this is mail.plus.net
      • User Name & Password: Enter the username and password for the email address you’re setting up (I don’t know what these are)

      Outgoing Mail Server settings

      • Host Name: relay.plus.net
      • User Name & Password: These are optional, but if you want to send mail while on the move (e.g. while connected to mobile or wireless networks), we recommend filling these in.Enter the username and password for the email address you’re setting up (I don’t know what these are)

      When you’re finished, press Next.

      6. If the box shown below appears, press Yes (you may need to do this twice).

    7. After a minute or two, your email address will be set up and ready to use.

    If you chose IMAP when setting up you’ll be able to choose whether you want to use Notes (if you chose POP you’ll be taken back to the settings screen from step 2). Press Save when you’re done.

    8. That’s all you need to do. To start checking your email, go back to your home screen and press Mail.

Other email providers in the UK: